JARVIS GUIDE
Updating Injured Worker Details & Claim Details
This section will include:
Overview
Jarvis stores information regarding the injured worker and their claim to display to Claims Professionals and Injured Workers, as needed.
Injured Worker Details:
Jarvis stores key information, such as contact information and preferred language.
Jarvis can store organization-specific information, such as employee number and department.
Claim Details:
Jarvis stores key information, such as claim type and status
Jarvis can store organization-specific information, such as store number and reference numbers.
How To: Update Claim Details
Go to My Injured Workers tab or Add Injured Workers tab & use the search bar to find the injured worker.
Click on the Injured Worker to access the Injured Worker’s Profile.
Click on the Claim Number to access the Claim Profile.
Click Edit in the top box.
Make updates and click Done to save.
Note: This is the same way you would close a claim.
Go to My Injured Workers tab or Add Injured Worker tab & use the Search bar to find the injured worker.
Click into the Injured Worker’s Profile.
Click on the associated claim to access the Claim Profile.
Click Edit in the top box.
Make updates and click Done to save.
How to: Update Injured Worker Details
Go to My Injured Workers tab or Add Injured Worker tab & use the search bar to find the injured worker.
Click on the Injured Worker to access the Injured Worker’s Profile.
Click Edit under their name.
Make updates and click Save Changes.
Go to My Injured Workers tab or Add Injured Worker tab & use the Search bar to find the injured worker.
Click into the Injured Worker’s Profile.
Click Edit under their name.
Make updates and click Save Changes.